Terms of service

OVERVIEW
Welcome to SevenSteps! The terms “we,” “us,” and “our” refer to SevenSteps. SevenSteps operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (collectively, the “Services”). SevenSteps is powered by Shopify, which enables us to deliver these Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), outline your rights and obligations when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not use or access our Services.

 

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or region of residence and have given us your consent to allow any of your minor dependents to use the Services via devices you own, have purchased, or manage.
To access and use the Services, including browsing our online shops or purchasing products and services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have full authority to submit such information.

You are solely responsible for maintaining the confidentiality of your account login credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible in our online stores. However, please be aware that the colors and appearance of products may vary depending on your device, screen settings, and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or exactly match the online display.

All product descriptions may be modified at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

 

SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. SevenSteps reserves the right to accept or decline any order in its sole discretion and for any reason. An order is not considered accepted until it has been confirmed by SevenSteps. Acceptance of your order is contingent on successful payment processing.

Please review your order carefully before submitting it, as SevenSteps may not be able to accommodate changes or cancellations once an order has been accepted. If we are unable to accept, modify, or cancel your order, we will attempt to notify you via the email address, billing address, or phone number provided at the time of order.

Returns and exchanges are only permitted in accordance with our Return Policy [LINK].

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

 

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be stated in your order confirmation email. Unless otherwise noted, prices do not include taxes, shipping, handling, customs, or import duties.

Prices listed in our online shops may differ from those in physical stores or other online or third-party shops. From time to time, we may offer promotions that affect pricing, which may be subject to different terms than these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

You represent and warrant that (i) all credit card information you provide is truthful, accurate, and complete, (ii) you are authorized to use the credit card for the purchase, (iii) charges incurred will be honored by your credit card provider, and (iv) you will pay all charges at the posted prices, including any applicable taxes, shipping, and handling fees.

 

SECTION 5 – SHIPPING AND DELIVERY
We are not liable for any delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.

Ownership and the risk of loss transfer to you once the products are handed over to the shipping carrier.

 

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, logos, text, images, graphics, product reviews, audio and video files, and the design, selection, and arrangement thereof, are the property of SevenSteps, its affiliates, or licensors, and are protected by patent, copyright, and other intellectual property laws.

These Terms grant you a personal, non-commercial license to use the Services. You may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any content from the Services without our prior written consent.

Unless expressly stated in these Terms, no rights or licenses are granted to you under any patents, trademarks, copyrights, or other intellectual property rights of SevenSteps, Shopify, or any third parties, and no such rights may be implied.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by SevenSteps.

The names, logos, product and service names, designs, and slogans of SevenSteps are trademarks of SevenSteps or its affiliates or licensors. You may not use them without our prior written permission. The name, logo, and trademarks of Shopify are the property of Shopify. All other trademarks are the property of their respective owners.

 

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services, which we neither monitor nor control nor have any influence over.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement. We disclaim all liability arising from or related to your use of optional third-party tools.

Your use of any optional tools offered through the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and accepting the terms on which such tools are provided by the relevant third-party provider(s).

We may also offer new features or services through the Services in the future (including the release of new tools and resources). Such new features will also be subject to these Terms and Conditions.


SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you access at your own discretion. If you choose to leave the Services to access such materials or third-party websites, you do so at your own risk.
We are not liable for any harm or damages arising from your access to third-party websites or from your purchase or use of any products, services, resources, or content made available through such websites. You should carefully review the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third party.

 

SECTION 9 – RELATIONSHIP TO SHOPIFY
SevenSteps is hosted by Shopify, which enables us to provide you with the Services. However, all sales and purchases made through our store are conducted directly with SevenSteps. By using the Services, you acknowledge and agree that Shopify bears no responsibility for any aspect of the transactions between you and SevenSteps, including any injuries, damages, or losses resulting from purchased products or services. You hereby expressly release Shopify and its affiliates from any and all liability for any claims, damages, or obligations arising from or related to your transactions with SevenSteps.

 

SECTION 10 – PRIVACY POLICY
All personal data collected through the Services is subject to our Privacy Policy, which is available here [LINK]. Certain personal data may also be subject to Shopify’s Privacy Policy, which is available here. By using the Services, you confirm that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal data related to your access and use of the Services in order to provide and improve the Services. Any data you submit through the Services may be transferred to Shopify and third-party providers, which may be located in countries other than your country of residence, for the purpose of providing the Services. Please refer to our Privacy Policy [LINK] for more information on how we, Shopify, and our partners use your personal data.

 

SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise provide us with any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. For example, we may use our rights under this license to operate, provide, evaluate, develop, improve, and promote the Services, fulfill our obligations, and enforce our rights under these Terms.
You further represent and warrant that: (i) you own or have full rights to the submitted Feedback; (ii) you have disclosed any compensation or incentives received in connection with the Feedback; and (iii) your Feedback complies with these Terms.
We are under no obligation to (1) keep any Feedback confidential, (2) provide any compensation for Feedback, or (3) respond to any Feedback.
We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we, in our sole discretion, consider to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.
You represent that your Feedback does not infringe on any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or any other personal or proprietary rights. You further warrant that your Feedback does not contain defamatory or otherwise unlawful, offensive, or obscene material, and is free of computer viruses or other malware that could affect the operation of the Services or any related website in any way. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy of your Feedback. We accept no responsibility or liability for any Feedback posted by you or any third party.

 

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, the Services may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order), if any information in the Services is inaccurate.

 

SECTION 13 – PROHIBITED USES
You may only access and use the Services for lawful purposes. You agree not to access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or local regulation, rule, law, or ordinance; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload, receive, use, or reuse any material not in compliance with these Terms; (g) to send or cause to be sent any unsolicited advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation; (h) to impersonate any person or entity or misrepresent your identity; or (i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services or which, as determined by us, may harm SevenSteps, Shopify, or users of the Services or expose them to liability.
You further agree not to: (a) upload or transmit any viruses or malicious code that could affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal data of others; (d) engage in spam, phishing, pharming, pretexting, crawling, scraping, or similar activities; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the internet.
We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

 

SECTION 14 – TERMINATION
We may, at our sole discretion, terminate this Agreement or your access to the Services (or any part thereof) at any time and without prior notice. You will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

 

SECTION 15 – DISCLAIMER OF WARRANTIES
The information provided in or through the Services is intended solely for general informational purposes. We make no guarantees or warranties as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim any and all liability and responsibility arising from any reliance placed on such materials by you, other users of the Services, or anyone who may be informed of its contents.

UNLESS EXPRESSLY STATED BY SevenSteps, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above exclusions may not apply to you.

 

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, SevenSteps, our affiliates, directors, officers, employees, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products obtained through the Services, or for any other claim related in any way to your use of the Services or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.

 

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless SevenSteps, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any third-party claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or relating to (1) your breach of these Terms and Conditions or any documents incorporated by reference, (2) your violation of any law or the rights of a third party, or (3) your access to or use of the Services.

We will notify you of any claim subject to indemnification, provided that failure to give prompt notice shall not relieve you of your obligations hereunder except to the extent you are materially prejudiced thereby. We may assume the defense and settlement of any claim at your expense, including the choice of legal counsel, but will not settle any claim without your prior written consent (which shall not be unreasonably withheld). You agree to cooperate as reasonably required in the defense of any indemnified claim, including providing relevant documents.

 

SECTION 18 – SEVERABILITY
If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any remaining provisions.

 

SECTION 19 – WAIVER AND ENTIRE AGREEMENT
The failure by us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this website or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

 

SECTION 20 – ASSIGNMENT
You may not assign, transfer, or delegate these Terms and Conditions or any of your rights or obligations under them without our prior written consent, and any such attempted assignment, transfer, or delegation will be null and void.
We may assign, transfer, or delegate these Terms and Conditions or any of our rights or obligations without notice or consent.

 

SECTION 21 – GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts of the country in which SevenSteps has its principal place of business. You and SevenSteps submit to the exclusive jurisdiction and venue of such courts.

 

SECTION 22 – HEADINGS
The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 23 – CHANGES TO TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law. Such changes will become effective as of the date specified in the notice.
Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

 

SECTION 24 – CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to: shop@sevensteps.deals
Our contact information is as follows:
TRADORUM
Philip Eder, BA MA MA M.E.S.
shop@sevensteps.deals
Siebenbrunnengasse 21/5/22
A-1050 Vienna, Austria
VAT Number: ATU76989608